Metallica Top

All orders are shipped via USPS Priority Shipping.

Orders are processed within 3 business days of payment confirmation (excluding weekends and holidays)

Orders are shipped Monday – Friday. Orders placed on the weekend and holidays will be processed during the following business day.

All orders over $150 will be shipped with Signature Confirmation.

Orders sent to military post-offices may have restrictions such as, apo-fpo-dop. Additional rates may apply.

Please carefully enter the correct shipping and delivery address to ensure proper delivery. Once the order is processed the address cannot be changed.

If an item is returned to Sew Me Boutique due to unsuccessful delivery attempts, we will contact you regarding the discrepancies. Please note that mistakes done on behalf of the customer will result in additional shipping costs. 

Mistakes made on behalf of the customer does not void our return/exchange policy regarding returns. We will carefully investigate the issue, we reserve the right to issue a merchandise/store credit for the return or cancellation of the order.

 

Shipping within the United States.

We offer free shipping for qualifying orders $75 and up after applicable discounts and before shipping, handling and taxes are added. 

  

Possible Delays

We try our best to ensure timely deliveries. Delays are possible during the holiday season and unforeseen weather delays. Please keep in mind that we are only provided with an estimated delivery date from our carriers. On a rare occasion, these packages can arrive outside of the estimated time frame.

 

Tracking my order

To track your order please use the tracking number that will be emailed to you once your order has been shipped. 

 

Cancellation and Changes

Must be communicated via email to info@sewmeboutique.com  within 2 hours of placing order.

 

Lost or Stolen Packages

We are not responsible for lost or stolen packages. The customer assumes all responsibility once the package is delivered. For lost or stolen packages please contact your local USPS office and request a trace on your package. If an unclaimed package has been returned to us, we reserve the right to charge additional shipping costs to mail the package out again.

Returns & Exchanges

Sew Me Boutique stands behind our goods/services and we want our customers to be satisfied. Before every order leaves our facility, it will be carefully inspected by our fulfillment team. If you receive an item that has any damage, you must notify our customer service team within 3 days of delivery. 

Returns

No Refunds. All returns are eligible for exchange or a store credit only. 

Returns or exchanges must be made within 10 days of delivery. If 10 days have gone by, unfortunately we cannot offer you an exchange or store credit. All returns must be accompanied by a returned authorization.

Customers are responsible for return shipping. Shipping costs are non-refundable.

We do not accept C.O.D deliveries

Items Eligible for Exchange or Return

All items must be unworn, unwashed, unused and in the same condition that you received it with all original tags attached.

Clothing with odors or stains (makeup, deodorant or body fluids, etc.) will not be accepted.

When opening packages please use care to avoid damaging items. We will not accept items damaged during the opening of the package.

Items Not Eligible for Return or Exchange

Gift cards, sale items, bodysuits, swimwear or undergarments

Sale items

Only regular priced items may be exchanged or issued a store credit, unfortunately sale items cannot be exchanged or issued a store credit.

Exchanges

If you wish to exchange your purchase for another size or color, you must return the unwanted item and if the item is still in stock, we will send the exchange at no extra cost.

If the item is no longer in stock, we will email you and a store credit will be issued for a future purchase.

Keep in mind, depending on where you live, the time it may take for your exchanged product to reach you, may vary.

 

Returns

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.

 A store credit will be issued minus any shipping fees.

Please allow 5 business days for the return to be processed and a store credit to be issued.

Reserved Rights Regarding Returns

Sew Me Boutique reserves the right to solely define and limit, refuse, and/or reject returns from customers at any time due to:
• An irregular or excessive return history suggestive of “wardrobing”
• An irregular or excessive return history involving worn, altered, laundered, damaged, or missing items
• Potential fraudulent or criminal activity.

Returns and Exchanges should be mailed to:

Sew Me Boutique

 

5450 Bruce B Downs Blvd

PMB #344

Wesley Chapel, FL 33544

Mailing tip: We recommend using USPS flat rate shipping service for the best price and turn around delivery time. Return shipping fees are your responsibility. Please keep your tracking number to confirm your package has been delivered. We will not be responsible for lost or stolen packages. Without proof of delivery, Sew Me Boutique cannot fulfill your return.